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Cancellation Policy I understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24-hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give 24 hour advance notice you will be charged the half of the total of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows No-shows will be charged the total service amount and will not be rebooked.
Late Arrivals If you arrive late, your session may be shortened to make sure other appointments after yours aren’t cut short. Depending on when you arrive there may not be enough time to perform a satisfactory treatment, the treatment may need to be rescheduled. If treatment is shortened due to late arrival times you are still responsible for full payment for the treatment.